FAQ Page | eCar Subscription

What is Car Subscription?

An eCar Subscription is your simple, hassle-free alternative to buying or leasing a car. Our all-inclusive plans offer a flexible and tailored solution to suit your individual needs. It works in the same way your other subscriptions do, such as Netflix or your gym membership. You can pay weekly, fortnightly, or monthly until you wish to return the vehicle.

What is included in my subscription package?

No matter what plan you choose, every option comes standard with vehicle maintenance, servicing, registration, and roadside assistance. Plus, a free vehicle swap after 120 days when you subscribe to a Mid or High plan!

How long can a car subscription be for?

We offer long-term car rental with no end date contracts! If your vehicle needs change, let us know and we can provide more suitable vehicle options.

What if my circumstances change?

Life changes, so let us change with you. Growing your family, embarking on an exciting new career or just don’t want the financial commitment of buying a new car? From smaller runabouts to premium SUVs, we offer a range of vehicles and packages to suit your changing lifestyle – although if your circumstances change, you can cancel your subscription with 21 days' notice.

What do I need to get subscribed?

To complete a subscription application you will require your drivers license and a valid form of payment! We accept Mastercard and Visa Debit/Credit Cards and American Express. A refundable Security Deposit of 1,000AUD is payable at time of application and is refunded upon safe return of the vehicle.

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Note: International subscribers without an Australian Drivers license may require to provide details from their passport at time of application.

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How does a car subscription compare to a car lease?

There are no long-term commitments or contracts locking you to the car.

You are only charged for as long as you want the vehicle and can return it or swap it when your needs change. There is no need to worry about car financing or refinancing, depreciation or ongoing fees such as vehicle maintenance, servicing, registration, insurance, roadside assistance and warranty.

Is car subscription tax deductible?

A car subscription is classified as an operating expense, so if you are a business or individual using your vehicle for business or work purposes, you may be eligible to claim your car subscription fee payments come tax time.

Speak to your financial advisor regarding your individual circumstances.

Can I subscribe to eCar Subscription?

To verify as eligible you will need to have a current Australian or international Drivers License, a valid debit or credit card, and be over 21 years of age.

Can I still subscribe to a car if I am not pre-approved for a car loan?

Yes! It’s a car, without the long-term commitment. No need for pre-approved car loans, car loan refinance or novated lease. Just one weekly, fortnightly or monthly payment and the rest is taken care of, allowing you to get back on the road, in a more flexible and affordable way.

Are there other ongoing costs for a car subscription?

All you need to pay for is fuel or recharging of the vehicle and tolls. Infringements are also the responsibility of the driver.

Can I add additional KMs / mileage?

Of course! We have a range of Plan options to suit your needs, and the ability to add Kilometre Booster Packs as you need them.

From low kilometre plans for the more economical driver designed to get you from A to B, to packages for those travelling further distances looking for peace of mind, and accidental damage coverage.

Can I add an additional driver?

Yes! You have the option to add additional drivers to your subscription at time of application or with the team afterwards. Decide to go on a road trip later? Add an additional driver as you need.

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Note: Additional Drivers require to hold a valid license and be over 21 years of age.

Where can I pick up my subscription car?

We have 11 conveniently located branches at Adelaide Airport, Brisbane Airport, Brisbane City, Cairns Airport, Gold Coast Airport (Coolangatta Airport), Hobart Airport, Launceston Airport, Melbourne Airport, Melbourne City, Sunshine Coast Airport and Sydney Airport.

What is Loopit?

Loopit is a mobility management solution that provides a secure payment portal for car subscription models. eCar Subscription has joined the Loopit network, where we will manage your subscription and ongoing payments via the Loopit management software system.

When comparing costs, how can I calculate car payments?

Use our calculator to compare between car ownership and subscription.

Is a credit check or employment verification required for an eCar Subscription?

We do not require a credit check or employment verification to complete an eCar Subscription application! You just need your Australian Drivers License (or international license and passport) and a valid debit/credit card to complete an application!

What is eCar Sub for Business?

Need to get vehicles on the road but don't want the initial outlay of funding a whole fleet? Or unsure about employee growth or expansion?

We are your simple and cost-effective solution that makes corporate car subscriptions more accessible and affordable than ever before. Reducing your cost of commitment while increasing flexibility, we have a variety of plans to cater to your individual business needs without the long-term commitment.

Is my car subscription tax deductible?

If you are a business or individual using your vehicle for business or work purposes, you may be eligible to claim your car subscription fee payments come tax time.

Car subscription models differ from your standard novated lease agreement, meaning you could start experiencing savings on your bottom line immediately! Speak to your financial advisor regarding your individual circumstances.

What does my subscription cover me for?

Your business car subscription covers you for vehicle maintenance, servicing, registration, insurance, roadside assistance, warranty and other maintenance costs.

Can I have more than one driver?

The main registered driver is covered by the insurance of the car.

Additional drivers can be added to your subscription for $12.00/per week. This can be done at the time of selecting a package, or at a later date.

How do I cancel my subscription?

If your circumstances change and you wish to cancel your subscription, please contact our Reservation Team via the form here or call 1800 577 567.

How can car subscription help me if I’m starting a new business?

Buying a new car (or a whole fleet of cars) is a big initial expense and can often be a time-consuming and stressful venture.

Just 1 car or 10? 1 month or a whole year? We’ve got you covered so you can get on the road faster and focus on what matters most – growing your business!

What is the difference between subscription and monthly car rental?

Car subscription is a cost-effective way to ensure you have access to one vehicle for an extended period of time. Your simple reoccurring payments remove any uncertainty and the fuss of rebooking. Just like any other subscription model you are familiar with, your subscription is continuously renewed until you decide to cancel.

Getting started

What is Car Subscription?

What is included in my subscription package?

How long can a car subscription be for?

We offer long-term car rental with no end date contracts! If your vehicle needs change, let us know and we can provide more suitable vehicle options.

What if my circumstances change?

What do I need to get subscribed?

‍

Note: International subscribers without an Australian Drivers license may require to provide details from their passport at time of application.

General questions

Is a credit check or employment verification required for an eCar Subscription?

When comparing costs, how can I calculate car payments?

Use our calculator to compare between car ownership and subscription.

What is Loopit?

Where can I pick up my subscription car?

Can I add an additional driver?

Yes! You have the option to add additional drivers to your subscription at time of application or with the team afterwards. Decide to go on a road trip later? Add an additional driver as you need.

‍

Note: Additional Drivers require to hold a valid license and be over 21 years of age.

Can I add additional KMs / mileage?

Of course! We have a range of Plan options to suit your needs, and the ability to add Kilometre Booster Packs as you need them.

From low kilometre plans for the more economical driver designed to get you from A to B, to packages for those travelling further distances looking for peace of mind, and accidental damage coverage.

Are there other ongoing costs for a car subscription?

All you need to pay for is fuel or recharging of the vehicle and tolls. Infringements are also the responsibility of the driver.

Can I still subscribe to a car if I am not pre-approved for a car loan?

Can I subscribe to eCar Subscription?

To verify as eligible you will need to have a current Australian or international Drivers License, a valid debit or credit card, and be over 21 years of age.

Is car subscription tax deductible?

Speak to your financial advisor regarding your individual circumstances.

How does a car subscription compare to a car lease?

There are no long-term commitments or contracts locking you to the car.

Business subscription

What is the difference between subscription and monthly car rental?

How can car subscription help me if I’m starting a new business?

Buying a new car (or a whole fleet of cars) is a big initial expense and can often be a time-consuming and stressful venture.

Just 1 car or 10? 1 month or a whole year? We’ve got you covered so you can get on the road faster and focus on what matters most – growing your business!

How do I cancel my subscription?

If your circumstances change and you wish to cancel your subscription, please contact our Reservation Team via the form here or call 1800 577 567.

Can I have more than one driver?

The main registered driver is covered by the insurance of the car.

Additional drivers can be added to your subscription for $12.00/per week. This can be done at the time of selecting a package, or at a later date.

What does my subscription cover me for?

Your business car subscription covers you for vehicle maintenance, servicing, registration, insurance, roadside assistance, warranty and other maintenance costs.

Is my car subscription tax deductible?

If you are a business or individual using your vehicle for business or work purposes, you may be eligible to claim your car subscription fee payments come tax time.

What is eCar Sub for Business?

Need to get vehicles on the road but don't want the initial outlay of funding a whole fleet? Or unsure about employee growth or expansion?

Billing, tolls & extras

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Feedback

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Getting started

General questions

Business subscription

Billing, tolls & extras

Feedback

Quick links

Useful information

Locations